Interview questions provided by (Margo Mateas, http://www.prtrainer.com/).
1. Why do you do what you do?
I like to develop people and businesses by sharing insight into what is happening in our technological world. I am part of the teaching profession andI am always learning new things to share with my audience.
2. What made you decide to do this business?
As a teacher in the classroom for over thirteen years, I have garnered numerous experiences that I want to share with a wider audience. At this juncture in my life, I want to make a difference in the business world by influencing the way knowledge is shared and acted upon.
3. What do you absolutely love about your job?
I love to build excitement in teaching and learning. Training people is always exciting. It's wonderful feeling to know that there is something new stirring every moment. People have expectations when they sign up for a training program. Being able to deliver what I set out to do eloquently is meeting the need of my customers. Additionally, seeing people gaining the benefit of my training is the greatest reward to receive as a trainer.
4. How do you define success?
Success is doing what you love while fulfilling a need.
5. Why should customers believe in you and give you their business?
I have a passion for helping people succeed. I believe in giving quality service to my business community. I am a member of The National Association of Professional Standards in Industry (NAPSI). This is an invitation only membership. As a NAPSI member, I pledge to abide by NAPSI code of standards, which are: To provide and deliver excellent customer services and satisfaction, to acquire expertise in discipline, in order to meet my customer’s o
bjectives and vision. I commit to ethical values and high integrity in all the things I do.6. How did your family influence your career choice?
My family encouraged me to be the best I can be especially my deceased mother. My mother believed that having an education is the way to economic freedom.
7. When you were a child, what did you want to be when you grow up?
I wanted to be a nurse growing up, since my mom was in the helping profession. She was always taking care of sick people. Growing up, my mom had a medicine cabinet and when children in my area were injured, I went to the medicine cabinet to render aid to the injured.
8. What qualities of those jobs are present in what you do now?
Helping people is foremost in my mind regardless of the profession. Helping people from an early age influence my profession and current career direction. I have a passion for uplifting people and helping them to change their lives for the better. I believe regardless of where individuals are in their lives that there are always opportunities for growth.
9. In what ways do you care for, support and help your customers?
I offer books, tips and strategies at my websites to help my customers. I also have contests to get my customers involved in sharing their ideas with everyone. Additionally, I have blogs where my customers can learn about me. I publish press releases on a regular basis.
10. When everything is going against you, what keeps you going?
Having faith in what I am doing, and visualizing the outcomes are things that keep me going. Also, I do meditation and prayers frequently. This helps to release stress and help me to cope with life’s challenges.
11. How do you want people to feel about you and your business?
I want people to feel that I am the right person for the job. I am a people person who is just a phone call away. I am always available to help people. For example, someone recently relocating to WNC (Western North Carolina) and wanted information about the area. This individual emailed me with his resume. I did not know the individual. I emailed him and we talked on the phone. This individual received the information he wanted and appreciated. He was happy that I took time out of my busy day to respond to his request.
12. How do you want to be remembered 20 years from now?
I am not planning to go anywhere right now. I will be here helping people and developing different world communities. When I am gone, I would like to be remembered as “The giver.”
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